September 8, ArenaNet on Guild Wars 2 official wiki released the latest game dynamic. The main emphasis account security and protection measures, on-line self-service account management system; released updates yesterday and today updated roughly arrangements.
Account security
The hackers hands with list of many of the e-mail address and password combination, these lists are stealing Trojans from other websites, hackers will try to use a combination of these mailboxes and password to log in "Guild Wars 2". Inviolable order to protect the interests of their own account, the security level is high enough to protect their own "Guild Wars 2 account password is different from other sites.
For goldsmith or brush to sell gold ads when account is stolen, we will to this account until we account returned to its original owner. If you login receive the following message: "This account due to violation of the user agreement permanent ban. "(This account has been permanently banned for a violation of the User Agreement.") And you are not a McKinnon estimated because your account is stolen. Please contact customer support according to the following instructions.
If you are in the Inbox mail to verify information awaiting verification, but that place you\'ve never spent time this is your account information by a hacker master signal. Change the password as soon as possible!!
User support
The official User Support team needs players submitted when there is a clear priority. We will give priority to to handle player account stolen or other account 封停, and other needs in the priority will be inferior to the above-mentioned problems.
The account number is stolen - If you submit a demand for technical support on account stolen, make sure to operate according to the following steps [see below]. Explicitly stated that this is a stolen account number, and then to provide as much information as possible, including your account email address, display nickname or role name, 25 Guild Wars 2 authorization code.
"If my account was stolen, I how to do?"
If you believe that someone got your account login privileges and the account is at risk of loss, please follow the steps below:
Click "submit a problem" in the navigation bar above tab
You can be at the bottom of the page relative to our support team to submit an email account stolen "in the drop-down menu in the category" column of the "problem" options.
3. Fill in your email address available.
4. Then entered the "accounts stolen" page.
5 in the bar of the "problem" tell us your situation and provide the following information:
- If your Guild Wars 2 account name is modified, please submit a part of your personal, secure e-mail address will be changed back
- The Your "Guild Wars 2" Diaplay Name (if you have one)
- Your 25 "Guild Wars 2" serial number
- The Your "Guild Wars 2" Diaplay Name (if you have one)
- Your 25 "Guild Wars 2" serial number
6 game account page, enter your account name.
- The need to fill in here the email address you registered account.
Click to continue ... "
You will receive a confirmation mail submitted, then a member of our customer support team as soon as possible to get in touch with you to assist the recovery of your account.
Game logon request mail authentication - mail authentication system allows you to allow or deny a new location, so that even if a hacker to crack your password and you can protect your account. However, some players found that they verify the e-mail as spam or difficult to receive. Now you can turn off the mail verified, with specific reference here. Again, make sure before closing using the security level is high enough, unlike other sites password.
Password Reset - we will soon be launched on the site of a security policy, for those who forget the password or password expiration user self-service reset their own password. Dear players, this certainly try to use the self-service system to complete some simple demand operation, and only in these self-help system failure when the submission of the demand form of technical support.
Last night's update
- Team members into the underground city with bug fixes.
- Repair following the story line of the BUG, they are
A Light in the Darkness
Estate of Decay
Explosive Intellect
Rumors of Trouble
The Lost Chieftain\'s Return
Tribunes in Effigy
Estate of Decay
Explosive Intellect
Rumors of Trouble
The Lost Chieftain\'s Return
Tribunes in Effigy
- Added an option so that players do not have to line up in the host server.
Tonight update
Game mail - will add reporting capabilities
- Will be reset to 100% is reached the monthly achievements achievements of players, to solve some achievements in the September 1, did not properly reset. (Please note the daily achievements reset daily 00:00 GMT, the monthly achievement in the first day of the month 00:00 GMT Reset.)
- Will fix the challenges of a dynamic event and skills BUG.
- Will be reset to 100% is reached the monthly achievements achievements of players, to solve some achievements in the September 1, did not properly reset. (Please note the daily achievements reset daily 00:00 GMT, the monthly achievement in the first day of the month 00:00 GMT Reset.)
- Will fix the challenges of a dynamic event and skills BUG.
Do not spread the material Bug
If you found the game very serious games framework or the economic system Bug please do not spread them around, you should do is to report matters directly in a message to the development team. You can also challenge our security policy in the mail. Thanked the players for supporting us. However, we can not individually reply to all messages received at this address, please understand.
World and shunt
We are increasing the load on the server limit to meet the influx of players.
In the near future, a short period of time the player the influx, especially because the majority of players are at a fairly low level games and thus are in the same starting area, so usually players will be directed to a triage server. If you want to game together with friends in different shunt server, please team, then right-click on a friend\'s avatar in the team list and click "Add". We look forward to the shunt server can provide a smooth gaming experience for the players.
The next game update
Seattle midnight tonight will be the next update. We do not want to stop for too long, but the player may encounter a lot of login trouble.
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